Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, store and protect your personal data when you interact with our websites, services and training programmes.

This policy applies to the following websites operated by Lez Graham:

• lezgraham.com.
• trainedforlife.co.uk.
• thepetgundog.co.uk.
• lezgrahamonlinetraining.com.

We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation(UK GDPR) and the Data Protection Act 2018.

2. Who We Are

For the purposes of data protection law, the data controller responsible for your personal data is:

Lez Graham
Email: lez@trainedforlife.co.uk

3. What Personal Data We Collect

Depending on how you interact with our websites and services, we may collect the following information:

Identity Data

• name

Contact Data

• email address

Account Data

• login credentials for training platforms or membership areas

Transaction Data

• details relating to purchases of courses or memberships

Technical Data

• IP address
• browser type and version
• device information
• pages visited on our websites

Communication Data

• messages sent through contact forms or email
• comments or posts in online communities associated with our training

4. How We Collect Your Data

We collect personal data in the following ways:

Directly from you when you:

• subscribe to our email list
• purchase training programmes or memberships
• contact us via email or contact forms
• participate in training communities or live sessions

Automatically when you:

• visit our websites
• interact with website features or analytics tools

From third - party platforms used to deliver services such as:

• course hosting platforms
• payment processors
• email marketing systems

5. How We Use Your Data

We use personal data to:

• provide access to training courses and materials
• manage memberships and accounts
• process payments
• respond to enquiries and provide support
• send training updates and service - related information
• send newsletters or educational content where you have subscribed
• improve our websites and training services.

We will only use your personal data where we have a lawful basis to do so, including:

• fulfilling a contract with you
• complying with legal obligations
• our legitimate interests in running and improving our business
• your consent where required.

6. Email Communications

If you subscribe to our mailing list, we may send you newsletters, training insights, updates about courses, or information about new resources.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

Service emails relating to course access, membership, or account administration will still be sent where necessary.

7. Payment Processing

Payments for courses or memberships are processed through third - party payment processors.We do not store full credit or debit card information on our systems.

Payment providers process your payment data in accordance with their own privacy policies and security standards.

8. Data Sharing

We do not sell or rent your personal data to third parties.

We may share data with trusted service providers where necessary to deliver our services, including:

• course hosting platforms
• payment processors
• email marketing services
• website hosting providers
• analytics providers

These providers only process personal data on our instructions and are required to keep your information secure.

9. Data Storage and Retention

We retain personal data only for as long as necessary to provide our services and comply with legal obligations.

For example:

• course access records may be retained for the duration of the course availability
• transaction records may be retained for accounting and tax purposes
• email subscription data is retained until you unsubscribe.

10. Data Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration.

However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Your Rights

Under UK data protection law you have the right to:

• access your personal data
• request correction of inaccurate data
• request deletion of your data in certain circumstances
• restrict or object to certain types of processing
• request transfer of your data to another service provider

To exercise any of these rights please contact us using the email address below.

12. Cookies and Website Analytics

Our websites may use cookies and similar technologies to improve functionality and understand how visitors use the site.

Cookies may be used to:

• remember user preferences
• measure website traffic and usage patterns
• improve the user experience

You can control cookie settings through your browser.

13. Third - Party Websites

Our websites may contain links to third-party websites including retailers such as Amazon or Gamekeepers Goods.

We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time.Any updates will be published on our websites and continued use of the websites will constitute acceptance of the revised policy.

15. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

lez@trainedforlife.co.uk